Saturday, November 13, 2010

Testimonials

Testimonials will be very appreciated :)


Do tell us any improvements there is to be done to make The Secret Diaries a better place for every shopper :)
tell us what YOU think :)
Be it an improvement that should be made, or whether it is good or bad, we do really appreciate it too ;) 
Cause it also means that you care! :)
**Drop us a testimonial (Be it in a form of email,comment,etc) and once the first 30 testimonials are up, we will do a lucky draw too! :)


A testimonial kindly written by Emeline! :)
{ Thanks girl for taking your time,patience,etc to write this sweet testimonial, definitely looking forward to hearing from you! ;) & for being the first to send us our very first testimonial! :) } 


Shopping at the-secret diaries has been an enjoyable process. Amber, the owner, is very friendly, personable and super prompt in replying emails. She is very patient with my many queries and provided me with detailed explanations(: She gives a personal touch to each of her email and also provides me with her own opinions about the products! Amber makes me feel as if i'm talking to a friend i had known for years!!
The prices of the items she sells are affordable and not over-priced, on top of that, Amber gives wonderful deals that makes the shopping expereince a whole lot better! She is very sincere, polite and provides really good service(: Once she sent out my items, she sent me an email with pictures of my parcel! This is definitely very reassuring! 
When i've received my parcel, i found that my items are carefully wrapped..  Plus, there's a whole lot of samples included!! What a pleasant surprise! She included samples of products that i had mentioned that i'm interested in and also takes extra care in ensuring that the samples given are suitable for my skin type. Amber is very attentive to these little details- a good seller indeed!(:
The service i had experienced here, at the-secret diaries is definitely fantastic! I'm glad to have stumbled upon this blogshop, and of course, will come back to get more stuff!!(: 
Thank you Amber for the 5-star service!!:D





A testimonial kindly written by Michelle! :)
{Thank you gurl for taking your time to write this testimonial for The Secret Diaries! Cheerios! :) }

Shopping at the secretdiaries has been a great experience for me, it was the best out of all the blogshops i've been to :D
Amber is really friendly, nice, patient and has the best service! Her emails are always full of smileys which brightens my day. She cares about her customers from the heart as she'll ask how was the product and if it's good for me. She also recommended me masks that would be suitable for me. ( eg what I look for, whitening, tired skin, moisturizing..)


On my second buy, she even sent me the parcel before I made payment, thanks so much for trusting me haha! ^^ 
The parcel is nicely packaged and she even made an effort for a hand-written note with cute stickers for her customers which shows her sincerity. She also gives me lots of samples to try :)


It was definitely a great shopping experience at the secretdiaries and i'll def come back to buy more products! Thanks Amber! :D



A testimonial kindly written by Cheryl! :)
{Thank you gurl for writing! & taking the time to send it to The Secret Diaries! Many Cheers! :) }
Her service is......................... PERFECT
1) she is VERY PATIENT with all the questions i asked(i really asked a lot)
2) she is VERY PROMPT with her replies, and her replies really help me a lot
3) she is a VERY SWEET girl who leaves lil surprises in the parcel and of cuz, tgt with a sweet note she writes herself
4) she also gives samples to try
Of course, she is VERY SINCERE and it really was an awesome experience shoppin here!!!
I'll be back to shop again!!!!

A testimonial kindly written by huey! :) 
Amber is honest, prompt, polite and really sweet. She replies to my questions (yeeah all of them) very patiently and always in a cheerful manner. Really happy to be shopping with her; even went out of the way to ask for my skin's condition so she could send me suitable samples to try. Love her samples and sweets, even though I only bought a small number of things, she included sweets and samples for me. Thank you amber for the great shopping experience :); am looking forward to getting more skincare supplies from her =>